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  Advice

Hair Colour Advice

All our hair colours are safety assessed and fully tested before release, however as with other brands, hair colours may in rare cases cause allergic reactions which can be severe. Please ensure that you read the instructions on the box & leaflet carefully before use. Please ensure that you always perform the skin sensitivity test 48 hours before use even if you have used the product before.

The safety instructions are below. If you are unfortunate and suffer a reaction – depending on the severity below you may need to go to see your GP or go to hospital immediately. If you suffer a reaction you will probably not be able to colour your hair again with any brand of hair colour unless your doctor says that you can.

If you suffer from a reaction to our product please get treatment and let us know.

Important: in the rarest of cases hair colours can cause an allergic reaction, which in some cases may be severe. It is recommended that a sensitivity test is performed 48 hours prior to use to reduce your risk. Tattoos may increase your risk of allergy. This includes temporary tattoos such as Black Henna tattoos. If you have ever had a Black Henna Tattoo no matter how long ago you are very likely to be allergic to hair colours.

DO NOT USE IF:

• You have a sensitive, itchy or a damaged scalp!
• You have already experienced a reaction to a hair colourant (Any Brand).

In these cases consult a Doctor before using any hair colour product. Perform a skin sensitivity test 48 hours before using this product, even if you have used and had no previous reaction to this hair colour or any other brand.

The absence of reaction to this test is no guarantee that an allergic reaction may not occur as a result of any future hair colouring. However this test represents an important precaution. Please consult a Doctor if you have any doubts.

Do not use the Hair Colour if any skin irritations like reddening or itching emerges. Should a reaction such as stinging, a rash or a burning sensation occur during the sensitivity test, rinse immediately with lukewarm water and consult your doctor before using a hair colour in the future.

IF DURING COLOURING you experience – any stinging or burning and/or rash, rinse immediately and discontinue use as this may be an indication of a more serious reaction. DO NOT colour your hair again (With any brand) before consulting a Doctor or seeking medical advice.

If you have a rapidly spreading skin rash, dizziness or faintness, shortage of breath and/or swelling to eyes/face, rinse Immediately and SEEK IMMEDIATE MEDICAL ATTENTION i.e. Hospital

IF AFTER COLOURING OR ON THE FOLLOWING DAYS YOU EXPERIENCE problems such as skin or scalp itching, skin or scalp rash, swelling to eyes/face, blistering and/or skin or scalp weeping SEEK IMMEDIATE MEDICAL ATTENTION i.e. Hospital

Colour Results

Colour results may occasionally vary depending on the hair condition prior to use. If you want to talk to our colourant experts please call our advice helpline and they will give advice. The number is on the box and below.

Consumer Advisory Service Tel 0870 8508221

Open 9-5 Mon – Fri – outside these times please leave a message and someone will get back to you.

Or email us on HAIRCOLOURHELP